This Privacy Policy describes how L6T Heliworks Pty Ltd (operating as H60 Health) ("H60 Health", "we", "our", or "us") collects, uses, stores, and protects information when you use the H60 Health mobile application ("App") and the website located at https://h60health.com ("Website").
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
Personal Information
We may collect personal information that you provide directly, including:
- Name
- Email address
- Company or organisation name
- Account login credentials
- Billing or subscription information
Operational Data
The H60 Health platform allows users to store aviation-related operational information, entered voluntarily. This may include:
- Aircraft identifiers or tail numbers
- Engine Health Indicator Test (HIT) data
- Aircraft hours
- Baseline and trend monitoring data
- Operational notes
Technical Information
When you use our App or Website we may automatically collect:
- IP address
- Device type
- Operating system
- Browser type
- App usage statistics
- Interaction data
How We Use Information
- Provide and operate the H60 Health platform
- Manage user accounts and subscriptions
- Process payments
- Improve system performance and functionality
- Provide customer support
- Communicate important service updates
- Maintain security and prevent misuse
- Comply with legal obligations
Third-Party Services
H60 Health uses trusted service providers to operate the platform. These providers may process information on our behalf and each operates under its own privacy policies.
Cookies and Analytics
Our Website may use cookies or similar technologies to maintain session functionality, analyse usage patterns, and improve user experience. Cookies may be disabled through browser settings, although some functionality may be affected.
Data Storage and Security
User data is stored using secure cloud infrastructure. We take reasonable technical and organisational measures to protect information from unauthorised access, loss, misuse, and disclosure.
However, no internet-based system can guarantee absolute security.
Data Retention
We retain information only as long as necessary to provide services, maintain operational records, meet legal obligations, and resolve disputes. Users may request deletion of their account and personal data by contacting us.
International Data Transfers
Some service providers operate internationally. By using H60 Health, you acknowledge that information may be transferred to and stored in jurisdictions outside Australia. We take reasonable steps to ensure service providers protect personal data appropriately.
Your Rights
You may request to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of your account
- Withdraw consent where applicable
Requests can be submitted via email to contact@h60health.com.
Children's Privacy
The H60 Health platform is intended for professional aviation use and is not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be published on our Website with a revised effective date.